Service Inventory and Overhead Allocation

By Tim Duhamel

Understanding value for taxes requires communicating the services a municipality delivers.  Learn how to develop a service inventory and allocate support services for accurate costing.

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Course Content

  1. Performance measurement defined – what it is and how it works
  2. Key performance indicators – their use and how they further goals
  3. Measurement dashboard – KPI’s: a list of the top 100 KPI’s
  4. Performance measurement versus performance management
  5. Performance strategy – strategic planning and business planning should be linked to performance measures to support the attainment of goals
  6. Customer satisfaction – understanding stakeholder expectations

December 2, 2020

10:00 AM – 11:30 AM MST

Course Info


Price:$175.00

PD Credits: 1.5

Category: Technical

Date: Dec 2, 2020

Time: 10:00 AM – 11:30 AM MST

Course Synopsis

Course Info


Price:$175.00

PD Credits: 1.5

Category: Technical

Updated: Dec 2, 2020

Duration: 1:??:??


Course Synopsis

About the Author

Tim Duhamel is the founder and President of Bloom Centre of

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About the Author

Stephanie Porter is a Chartered Professional Accountant (CPA, CA) and

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About the Author

About the Author

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About the Author

About the Author

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Course Description

  • Best practices and value of identifying municipal services

  • Process requirements for developing a service inventory – descriptions, scope

  • Costing methodology for municipal services

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Learning Outcomes

  • Best practices and value of identifying municipal services

  • Process requirements for developing a service inventory – descriptions, scope

  • Costing methodology for municipal services

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Who Should Attend?

A unique professional development experience that has benefit for all municipal staff, including small, medium and large municipalities!

The webinar focus is on the professional development needs of any municipal financial professional and senior executive.

BLOOM can customize courses for your needs.

Some topics include:

Questions? Get in touch…

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