Municipal Policy for Elected Officials

By Tim Duhamel, Wayne Rothe

This webinar provides a comprehensive view of policy from the elected official perspective with an emphasis on how governance drives good policy.

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Course Content

  1. Performance measurement defined – what it is and how it works
  2. Key performance indicators – their use and how they further goals
  3. Measurement dashboard – KPI’s: a list of the top 100 KPI’s
  4. Performance measurement versus performance management
  5. Performance strategy – strategic planning and business planning should be linked to performance measures to support the attainment of goals
  6. Customer satisfaction – understanding stakeholder expectations

March 25, 2021

1:00 PM – 2:00 PM MST

Course Info


Price:$150.00

PD Credits: 1.0

Category: Planning

Date: March 25, 2021

Time:1:00 PM – 2:00 PM MST

Course Synopsis

Course Info


Price:$150.00

PD Credits: 1.0

Category: Planning

Updated: March 25, 2021

Duration: 1:??:??


Course Synopsis

About the Author

Tim Duhamel is the founder and President of Bloom Centre of

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About the Author

Wayne Rothe has been a Councillor in Spruce Grove, Alberta for 25 years.

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About the Author

About the Author

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Course Description

  • Governance and policy making

  • Municipal policy review

  • Policy best practices

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Learning Outcomes

  • Overview of the entire financial reporting process (deliverables, timelines, goals)

  • Risk analysis related to financial reporting

  • Internal controls – how to incorporate internal controls into the reporting process

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Who Should Attend?

A unique professional development experience that has benefit for all municipal staff, including small, medium and large municipalities!

The webinar focus is on the professional development needs of municipal elected officials.  CAO’s and senior administrators who deal with the governance process will also benefit.

BLOOM can customize courses for your needs.

Some topics include:

Questions? Get in touch…

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