Be a Better Manager

By Tim Duhamel

Management skill is an important attribute for individual and organizational success.  This webinar will provide a framework for developing individual management skills to make you a better manager.

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Course Content

  1. Performance measurement defined – what it is and how it works
  2. Key performance indicators – their use and how they further goals
  3. Measurement dashboard – KPI’s: a list of the top 100 KPI’s
  4. Performance measurement versus performance management
  5. Performance strategy – strategic planning and business planning should be linked to performance measures to support the attainment of goals
  6. Customer satisfaction – understanding stakeholder expectations

November 4, 2020

10:00 AM – 11:30 AM MST

Course Info


Price:$175.00

PD Credits: 1.5

Category: Leadership/Management

Date: Nov 4, 2020

Time: 10:00 AM – 11:30 AM MST

Course Synopsis

Course Info


Price:$175.00

PD Credits: 1.5

Category: Leadership/Management

Updated: Nov 4, 2020

Duration: 1:??:??


Course Synopsis

About the Author

Tim Duhamel is the founder and President of Bloom Centre of

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About the Author

Stephanie Porter is a Chartered Professional Accountant (CPA, CA) and

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About the Author

About the Author

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About the Author

About the Author

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Course Description

  • Overview of key management skills and competences

  • Management versus leadership – key differences

  • Management for success – tips for management excellence

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Learning Outcomes

  • Overview of key management skills and competences

  • Management versus leadership – key differences

  • Management for success – tips for management excellence

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Who Should Attend?

A unique professional development experience that has benefit for all municipal staff, including small, medium and large municipalities!

This webinar will benefit everyone from finance professionals to elected officials, CAO’s, and municipal managers.

BLOOM can customize courses for your needs.

Some topics include:

Questions? Get in touch…

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